Good to know
Shipping
Free standard shipping to the contiguous United States (48 states + DC). Orders ship from the US. Processing is usually within 2 business days; delivery is about 5 business days after your order ships. We do not ship to Alaska, Hawaii, US territories, or outside the United States.
Returns
30-day returns on unused items in original packaging. Email tradetuan@gmail.com with your order number before sending anything back. Return shipping is paid by the customer unless the item is defective or wrong. Damaged or defective items must be reported within 7 days of delivery with photos. Custom and clearance items are not returnable. Approved refunds go back to the original payment method within 5-10 business days after we receive the item.
Questions
Contact tradetuan@gmail.com anytime, or use the contact form. Include your order number for order questions.